Effective Date: July 9, 2026
At King Electric & Solar ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who This Policy Applies To
This Privacy Policy applies to information collected through:
- Our website
- Online service request forms
- Email communications
- Phone calls
- Text messaging
- Online chat
- Social media interactions
- Any other online services operated by King Electric & Solar
Our services are intended for customers located within the United States.
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
You may voluntarily provide information when you:
- Request an estimate
- Schedule service
- Contact our office
- Subscribe to promotions
- Leave a review
- Enter a giveaway
- Apply for employment
This information may include:
- Name
- Email address
- Phone number
- Property or mailing address
- Details about your electrical project
- Payment and billing information
- Any other information you choose to provide
Information Collected Automatically
When you browse our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring websites
- General geographic location
- Cookies and similar tracking technologies
3. Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
These technologies may include services such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
- Microsoft Advertising
- Other website analytics and marketing platforms
You can disable cookies through your browser settings, although some website features may not function properly.
4. How We Use Your Information
We use the information we collect to:
- Provide estimates and electrical services
- Schedule appointments
- Process payments
- Respond to questions
- Improve our website
- Send appointment reminders
- Provide customer support
- Communicate important service updates
- Send promotional offers (only where permitted by law)
- Detect fraud or unauthorized activity
- Comply with legal obligations
We may also use information to improve our business operations and customer experience.
5. Communications
If you contact us by phone, email, text message, or online chat, we may keep records of those communications to improve customer service, train our staff, and resolve disputes.
Phone calls may be recorded where permitted by law.
If you choose to receive text messages from us, your mobile phone number and your consent to receive text messages will never be sold or shared with third parties for their own marketing purposes.
6. When We Share Information
We do not sell your personal information to third parties.
We may share your information with trusted companies that help us operate our business and provide services to you. These may include:
- Housecall Pro, our customer management, scheduling, invoicing, payment processing, and communication platform
- Payment processors
- Website hosting providers
- Customer relationship management (CRM) providers
- Marketing and email service providers
- Analytics providers
- Equipment manufacturers for warranty registration
- Financing providers, if you request financing
- Other contractors or subcontractors when necessary to complete your project
These service providers are only permitted to use your information as needed to perform services on our behalf or to fulfill the services you request.
We may also disclose personal information when required by law, to respond to legal requests, protect our rights or property, investigate fraud, or in connection with the sale, merger, or transfer of our business.
7. Advertising
Like many businesses, we may advertise online using services provided by Google, Facebook, Microsoft, and similar advertising partners.
These services may use cookies or similar technologies to display advertisements that are more relevant to your interests.
You can manage many advertising preferences through your browser settings or through the advertising platforms themselves.
8. Your Privacy Choices
You have choices regarding your information.
You may:
- Request access to your personal information
- Request corrections
- Request deletion where permitted by law
- Unsubscribe from marketing emails
- Opt out of promotional text messages by replying STOP
- Adjust your browser settings to control cookies
Please note that some service-related communications cannot be opted out of because they are necessary to provide requested services.
9. California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws, including the right to:
- Know what personal information we collect
- Request access to your information
- Request deletion of eligible information
- Correct inaccurate information
- Opt out of certain uses of your personal information where required by law
We will never discriminate against you for exercising your privacy rights.
To submit a request, please contact us using the information below.
10. Do Not Track
Some web browsers include a "Do Not Track" (DNT) feature.
Because there is currently no universally accepted standard for responding to DNT signals, our website does not respond differently when a DNT signal is received.
11. Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Although we work hard to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Children’s Privacy
Our website is intended for adults and homeowners.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.
13. Third-Party Websites
Our website may contain links to websites operated by other companies.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
When changes are made, we will update the Effective Date shown at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
King Electric & Solar
Website: https://kingelectricandsolar.com
Email: support@kingelectricandsolar.com
Phone: (916) 597-0971